Accessibility Disclosure
Helpful Heroes Accessibility Statement
Helpful Heroes is committed to ensuring digital accessibility for all users, including people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to enhance usability and inclusivity across our website.
Our Commitment
We strive to make our website content accessible and user-friendly by following best practices and standards defined by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA wherever feasible. Our ongoing efforts aim to ensure that all visitors can access information, navigate the site, and engage with our services without barriers.
Measures We Take
To support accessibility, Helpful Heroes has implemented the following measures:
- Designing pages with consistent, logical navigation structures
- Using clear headings and semantic HTML for screen reader compatibility
- Providing alternative text for meaningful images
- Maintaining sufficient color contrast for readability
- Enabling keyboard navigation where possible
- Testing new content and features for accessibility considerations
Accessibility is an ongoing process, and we continue to evaluate and improve our site as technologies and standards evolve.
Third-Party Content
While we strive to ensure accessibility across all areas of our website, some third-party integrations or embedded tools (such as forms, maps, scheduling tools, or payment processors) may not be fully accessible. We encourage users to contact us if they encounter difficulty using any third-party features so we can assist or provide alternative solutions.
Feedback & Assistance
We welcome feedback on the accessibility of the Helpful Heroes website. If you experience any accessibility barriers, have trouble accessing content, or need assistance with any part of our site, please contact us and we will make every reasonable effort to help.
Contact Information
Helpful Heroes
Phone: (734) 864-9799
Email: accessibility@belfrangroup.com
Physical address: BELFOR Franchise Group 5405 Data Ct., Ann Arbor, MI 48108
When reaching out, please include:
- The webpage URL where you encountered the issue
- A description of the problem
- The assistive technology or browser you were using (if applicable)
This information helps us respond more effectively and improve accessibility for all users.
Ongoing Improvements
Helpful Heroes is dedicated to continual accessibility improvements. As our website grows and new features are added, we remain committed to evaluating accessibility impacts and implementing updates that improve usability for everyone.